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The overall aim of this strand is to provide organisational guidelines and recommendations for local authorities that choose to implement LAWs deliverables. Sample organisational structures and roles and responsibilities, i.e., job descriptions, have been included to support the smooth implementation and organisational change necessary to achieve project and Local Authority objectives. In addition, guidelines and capacity guidelines will be produced to assist local authorities in implementing LAWs products and transforming their organisations.
There are two main groups of outputs from the LAWs community engagement strand:
The LAWS Organisation Development toolkit
The Org Dev toolkit aims to assist local authorities who have chosen to adopt one or more of the
LAWS products to understand and determine the impact of implementing these
products on their organisations.
The toolkit has six sections:
The reports and the detailed items are available in other formats.
I&DeA Altering the focus report
LAWs commissioned the I&DeA to research how councils could tie website and electronic service delivery to their wider objectives.
This guide is intended to be useful for councils seeking to:
- tie their website initiatives to their organisation's core policies and objectives
- implement website initiatives to gain maximum impact for citizens and
- measuring and assessing the effect of their websites on the delivery of core policies
The guide takes a performance management perspective and the view that an effective performance management framework allows organisations to turn their ambitions for delivering service improvement and local priorities into reality. It summarises the characteristics of an effective performance management framework and the links between policy and website developments.
The report is available in PDF format (300k) or in HTML.
For more information please contact the LAWs Project Office.
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